NEST Animal Help

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Rescue guides

Fast, practical help for animal emergencies

These guides are built for real field use: what to do, what not to do, and what to say when calling help.

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EmergencyCritical

First 10 minutes at any animal emergency

A calm triage flow for any dog, cat, bird, cattle, or wildlife emergency.

First aidCritical

Injured dog or cat

For vehicle hit, bleeding, fracture, maggot wound, dehydration, poisoning suspicion, or collapse.

BirdsHigh

Bird rescue

For kite-string injury, window hit, heat stress, fall, cat attack, or wing injury.

WildlifeCritical

Snake or wildlife

For snakes, monkeys, owls, kites, turtles, mongoose, or unknown wild animals.

LegalHigh

Feeder harassment response

For society/RWA threats, blocking feeding, guards throwing food, or intimidation.

LegalCritical

Cruelty evidence checklist

For poisoning, beating, killing, illegal relocation, starvation, or abandonment.

Public safetyCritical

Dog bite or rabies risk

For human bite, suspected rabies, aggressive sick dog, or saliva exposure.

TransportEssential

Safe transport to vet or rescuer

How to move an injured animal without worsening injury.

EmergencyCritical

First 10 minutes at any animal emergency

A calm triage flow for any dog, cat, bird, cattle, or wildlife emergency.

Do this

  1. 1Stop traffic or crowding only if it is safe for you.
  2. 2Do not touch a scared or injured animal with bare hands.
  3. 3Take a short video and exact location pin before calling help.
  4. 4Check if the animal is breathing, bleeding, trapped, unable to stand, or aggressive from pain.
  5. 5Call the nearest vet/rescue and say species, injury, exact location, and whether transport is needed.

Do not

  • - Do not give human painkillers.
  • - Do not pour water into the mouth of an unconscious animal.
  • - Do not pull a trapped animal without guidance unless there is immediate fire/traffic danger.

Call script

I found an injured [animal] at [exact location]. It is [bleeding/not moving/trapped]. I can share a video and location pin. Can you guide dispatch or nearest vet?

First aidCritical

Injured dog or cat

For vehicle hit, bleeding, fracture, maggot wound, dehydration, poisoning suspicion, or collapse.

Do this

  1. 1Approach slowly from the side and keep your body low.
  2. 2Use a towel, bedsheet, cardboard, crate, or board to reduce movement.
  3. 3For heavy bleeding, apply gentle pressure with clean cloth.
  4. 4For fracture or spinal suspicion, keep the animal flat and minimise movement.
  5. 5Call before transporting so the vet knows you are coming.

Do not

  • - Do not force-feed milk, biscuits, turmeric, medicines, or water.
  • - Do not bathe an injured animal.
  • - Do not tie the mouth unless a trained handler says so.

Call script

Dog/cat emergency: [injury]. Animal is [conscious/unconscious/aggressive/calm]. Need transport or vet admission near [location].

BirdsHigh

Bird rescue

For kite-string injury, window hit, heat stress, fall, cat attack, or wing injury.

Do this

  1. 1Use a ventilated cardboard box with small holes.
  2. 2Line the box with a soft cloth and keep it dark and quiet.
  3. 3Keep away from pets, children, direct sun, and loud noise.
  4. 4Call a bird rescuer or avian vet quickly, especially after cat attack or bleeding.
  5. 5Share species if known and a photo from outside the box.

Do not

  • - Do not force-feed water, rice, grains, bread, or milk.
  • - Do not keep checking the box repeatedly.
  • - Do not release if the bird cannot fly strongly.

Call script

Injured bird at [location]. It is in a ventilated box. Injury seems [wing/string/bleeding/cat attack]. Please guide next step.

WildlifeCritical

Snake or wildlife

For snakes, monkeys, owls, kites, turtles, mongoose, or unknown wild animals.

Do this

  1. 1Move people and pets away. Keep a safe distance.
  2. 2Do not hit, smoke out, pour chemicals, or corner the animal.
  3. 3Take a photo/video only from a safe distance.
  4. 4Call forest department or trained wildlife rescuer.
  5. 5Keep the animal's route visible but do not block escape unless a rescuer instructs you.

Do not

  • - Do not catch snakes or monkeys yourself.
  • - Do not keep wildlife at home.
  • - Do not release injured wildlife randomly.

Call script

Wildlife rescue needed at [location]. Animal appears to be [species/unknown]. It is [trapped/injured/inside house]. People are safe and waiting.

LegalHigh

Feeder harassment response

For society/RWA threats, blocking feeding, guards throwing food, or intimidation.

Do this

  1. 1Do not argue in a crowd. Move to a safe place.
  2. 2Record the incident facts: date, time, location, people, exact words, witnesses.
  3. 3Ask in writing for a designated feeding spot meeting instead of a blanket ban.
  4. 4If threatened or assaulted, call police and ask for a complaint acknowledgement.
  5. 5Attach AWBI guidelines and Delhi High Court feeder judgment links when emailing authorities.

Do not

  • - Do not feed at building entrances, lifts, children's play areas, or crowded walkways.
  • - Do not threaten residents back.
  • - Do not sign a compromise that says feeding is illegal.

Call script

I am requesting help because a community animal feeder is being harassed at [location]. We are ready to follow a designated feeding spot process and need authorities to prevent threats.

LegalCritical

Cruelty evidence checklist

For poisoning, beating, killing, illegal relocation, starvation, or abandonment.

Do this

  1. 1Save original photos/videos without editing.
  2. 2Write names, vehicle numbers, exact location, and witness contacts.
  3. 3Get veterinary note or post-mortem where possible.
  4. 4File complaint with PCA Act Section 11 and BNS Section 325 for killing, poisoning, maiming, or serious injury.
  5. 5Send copies to police, municipal veterinary authority, SPCA where available, and AWBI if needed.

Do not

  • - Do not post accusations publicly without evidence.
  • - Do not trespass to collect evidence.
  • - Do not delay treatment just to collect more video.

Call script

I want to report animal cruelty at [location]. Evidence attached: [list]. Animal condition: [condition]. Please record complaint and prevent further harm.

Public safetyCritical

Dog bite or rabies risk

For human bite, suspected rabies, aggressive sick dog, or saliva exposure.

Do this

  1. 1Wash wound under running water with soap for at least 15 minutes.
  2. 2Go to a hospital/clinic immediately for anti-rabies vaccine advice.
  3. 3Identify the animal safely. Do not beat or chase it.
  4. 4Inform municipal animal control or ABC team if the dog seems sick, disoriented, excessively drooling, paralysed, or unusually aggressive.
  5. 5If possible, ask local feeders whether the dog is known, vaccinated, or recently sick.

Do not

  • - Do not rely on home remedies.
  • - Do not delay vaccination advice.
  • - Do not relocate or kill the dog yourself.

Call script

Dog bite/rabies concern at [location]. Person has gone for medical care. Dog description is [details]. Need municipal/ABC guidance.

TransportEssential

Safe transport to vet or rescuer

How to move an injured animal without worsening injury.

Do this

  1. 1Call the vet first and confirm they can receive the case.
  2. 2Use a crate, box, board, bedsheet, or two-person blanket lift.
  3. 3Keep head and spine aligned if accident or fracture is suspected.
  4. 4Keep the vehicle quiet, shaded, and ventilated.
  5. 5Send location, ETA, and injury video to the receiver.

Do not

  • - Do not put an injured animal loose in a car or bike footboard.
  • - Do not let crowds keep touching the animal.
  • - Do not transport wildlife without authority/rescuer guidance.

Call script

We are transporting [animal] from [location] to [vet/rescuer]. ETA [time]. Injury is [details]. Please keep team ready.